Operational Warning:
Not recommended for missions critical recording environments, (specifically call centres)
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Operational Warning:
Not recommended for missions critical recording environments, (specifically call centres)
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Operational Warning:
Not recommended for missions critical recording environments, (specifically call centres)
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| Technical Specifications |
| High impedance |
100K Ohm |
| Signal-to-Noise |
50 dB |
| Frequency response |
300 Hz to 3400 Hz |
| Digital mode |
GSM (Global System for Mobile) |
| Collection speed |
12.5 kbit / 1s, with a 5:1 compression ratio |
| Average search path |
39 ms |
| Power consumption |
300 W Max |
| Operating temperature |
+5 to +40 |
| Operating humidity |
5% to 85% |
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Operational Warning:
Not recommended for missions critical recording environments, (specifically call centres)
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| Operational Specifications |
| Interfaces |
The USB Recorder is specially designed for worldwide analog interfaces |
| Voltage Thresholds |
Programmable voltage thresholds |
| Polarity |
Loop polarity reversal |
| Event Triggers |
Multiple event triggers (voltage, voice and manual) |
| Volume Control |
Automatic volume gain control |
| Output Format |
Wav file output format (app 1GB used for 175 recorded hours) |
| Special Filter |
Minimum Call Time Filter |
| Data Support |
DTMF and FSK data support |
| Software Compatibility |
Software XP, Vista and Win7 ready |
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| Frequently Asked Questions |
| SELECT THE KEYWORD FROM THE LIST BELOW THAT YOU WANT TO KNOW MORE ABOUT |
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What type of clients make use of your products?
Financial, Insurance, Ombudsman offices, Vehicle tracking, Medical, Ambulance services, Motor dealers,
Call centers, Doctors, Attorneys, Training centers, Marketing and research etc…
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Can Ecko Extension Logging USB Lite differentiate between incoming and outgoing phone calls?
Yes |
Can Ecko Extension Logging USB Lite pick up the number that is dialed?
Ecko Extension Logging USB Lite USb Lite analog installations have DTMF so the outgoing CLI will show. Digital USB lite installations dont have any CLI, incoming or outgoing. |
How secure is it?
Single users have password protection |
Can users access the information?
Information can be accessed only if password is supplied or allocated |
Can it work if I don’t have a server?
Ecko Extension Logging USB Lite does not need a server to
operate, it can work locally on a PC. The files will be
saved in WAV format, not MP3 |
Can it work if I do have a server?
Ecko Extension Logging USB Lite does work with a server |
Where does Ecko Extension Logging USB Lite record?
a) For a one user unit Ecko Extension Logging USB Lite records
locally onto PC and stores locally
b) For a multi user Ecko Extension Logging USB Lite records locally and stores onto
the server |
What is an Ecko Extension Logging USB Lite Server?
Ecko Extension Logging USB Lite classifies the Server as
any machine on which the calls are stored, indexed and from
which
the Web Management console
runs. It could be a user’s machine |
Where does Ecko Extension Logging USB Lite record?
Onto the PC |
Can it work without a computer for
each user?
Yes |
Can it work if I don’t have a server?
Ecko Extension Logging USB Lite does not need a server to operate, it can work locally
on a PC. The files will be
saved in WAV format, not MP3 |
Can users share a computer?
Users cannot share a computer |
Will Ecko Extension Logging USB Lite record every
conversation made?
Yes |
Can we record switchboards?
Yes |
Does your system have a back-up utility?
Yes |
Can you re-index a
call once it is logged?
We have added in a notes field where you can add additional
indexing information into. We are working on a re-index option
where the unknown status will physically change to a new reference |
Is your system web based?
Not web-based. Retrieval of calls can be done on user local pc or server. |
What file format do
you use?
Ecko Extension Logging USB Lite uses a WAV file format. |
What format does
it record in?
Ecko Extension Logging USB Lite records in Wav, but can convert files into mp3. |
Can it work if I don’t have a server?
Ecko Extension Logging USB Lite does not need a server to operate, it can work locally
on a PC. The files will be saved in WAV format, not MP3 |
Can it work on digital phones?
Yes |
Does it work on analog phones?
Ecko Extension Logging USB Lite works on Analog and Digital phones |
How does it record?
Analog installs records via voltage when phones is picked up, Digital records via voice when phone is picked up. |
Can Ecko Extension Logging USB Lite differentiate between incoming and outgoing phone calls?
Yes |
Do you have a trunk voice
logger?
Yes, we cater for extension and Trunk. |
Can your system support Analogue and Digital switch boards?
Ecko Extension Logging USB Lite supports Analogue and Digital switch
boards |
Can it work on digital phones?
Yes |
Does it work on analogue phones?
Ecko Extension Logging USB Lite works on Analogue and Digital phones |
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